Shipping policy
SHIPPING POLICY
Thank you for shopping at SatoriMob.com
Below are the terms and conditions that constitute our Shipping Policy.
DELIVERY TIMELINE
Your Estimated Delivery Date is calculated using two main factors: Processing Time and Transit
Standard Time: Most orders are processed within 2-4 business days.
Transit Time: This is the duration it takes for your package to travel from our distribution network to your local delivery carrier and ultimately to your doorstep. The delivery times may vary, so please check out your tracking information that will be automatically emailed to you at time of your shipment.
NOTE: Orders placed over weekends or during holidays will begin processing on the next available business day.
CUSTOMS, DUTIES & TAXES
Satori Mob is not responsible for any customs fees, duties, or taxes applied to your order.
All fees imposed during or after shipping are the sole responsibility of the customer (including tariffs, VAT, or local taxes).
DAMAGES & LOST PACKAGES
Satori Mob is not liable for products damaged or lost during transit. If your order arrives damaged, please immediately document proof, & contact the shipping carrier directly to file a claim.
NOTE: Please save all packaging materials and the damaged goods exactly as they arrived before initiating your claim.
INTERNATIONAL SHIPPING
We are thrilled to serve our global community. Please keep the following in mind for international orders:
RATES & SERVICES: Shipping charges and available carrier options vary based on total package weight and the destination country.
VENDOR FULFILLED: Because items may ship directly from our specialized vendors, international availability is subject to their discretion.
PROCESSING BUFFER: International orders can take up to 10 business days to process and ship out.